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Enterprise Layer Intelligence
Categories/CRM/EspoCRM
EspoCRM

EspoCRM

Founded by Oleksii Avramenko in 2014

Track customer relationships, manage sales opportunities, and automate everyday business workflows

Pricing model

Free

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use EspoCRM to manage customer interactions, sales pipelines, and support tickets in one centralized system. It lets your team track leads, store contact details, organize accounts, and monitor deals as they move through different stages. You can set up custom workflows to automate recurring tasks, create email marketing campaigns, and review performance reports. Because it offers self-hosted and cloud options with an open API, your organization can customize layouts, modify data fields, and connect external services without vendor lock-in.

What EspoCRM does

Create and update lead contact cardsLog customer calls, meetings, and email correspondenceDefine custom data fields and relationshipsConfigure automated email notifications for deal updatesAssign incoming support cases to support staffExport customer data and reports to spreadsheetsConnect external applications using REST API endpointsSelf-hosted deployment on Windows, Mac, or Linux serversOpen REST API for custom data integrationsCustomizable entity manager to add fields and layoutsAutomated workflow rules and scheduled jobsBuilt-in email client with template supportSales opportunity pipeline and stage trackingCustomer support ticketing and case management

Pricing breakdown

Pricing model: Free

Tutorials & Demos

Frequently asked

ZapierZapierGoogle calendarGoogle calendar

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EspoCRM, CRM, open source CRM, sales pipeline, contact management, lead tracking, workflow automation, customer support, email marketing, self hosted CRM, customer management, REST API, business automation, opportunity tracking, account management