Eloquent AI

Founded by Tugce Bulut in 2025

Automate complex customer support and back-office banking tasks autonomously

Pricing model

Demo, Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Eloquent AI to automate customer operations and back-office workflows across banking, insurance, and financial services. The system deploys autonomous agents that execute tasks like processing refunds, updating records in your CRM, unblocking accounts, and checking compliance rules. These agents observe standard operating procedures without requiring custom coding or API rebuilds. It handles multi-channel conversations across text, email, and voice while connecting directly with everyday workplace software to resolve user requests and qualify inbound sales leads around the clock.

What Eloquent AI does

Process customer refunds directly inside payment systemsUpdate contact records and case notes in CRMsVerify identity documents and conduct AML checksBook sales discovery meetings directly onto calendar appsGuide new users through product onboarding stepsRoute difficult support tickets to human agents with full contextTrigger backend workflows across banking and insurance appsExecutes complex actions like processing refunds and updating CRMsLearns workflows by observing team actions and standard operating proceduresOperates across chat, text, email, and voice channelsIncludes dedicated agents for support, sales qualification, and onboardingRuns pre-launch simulations with automated self-healing mechanismsProvides audit trails and compliance testing for regulated financial tasksEscalates complex cases to human staff using custom guardrails