Customers.ai

Founded by Larry Kim in 2021

A visitor-identity platform that turns anonymous website traffic into contact data and powers AI-driven outreach and retargeting.

Pricing model

Free Trial, Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour for basic pixel and integrations)

Use Customers.ai when you want to uncover who’s visiting your website, even if they don’t fill out a form. It identifies anonymous visitors, enriches them with contact and company info, and syncs that data into your CRM, email, and ad tools. Ideal for marketers who want to recover abandoned carts, retarget visitors with personalized ads, or automate outreach campaigns with verified contact data.

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What Customers.ai does

Identify anonymous website visitors using tracking pixelsEnrich visitor data with names, emails, and firmographicsSync enriched leads to CRMs or email automation toolsRetarget visitors via Facebook, Instagram, and other ad platformsLaunch omnichannel chatbots for web, SMS, and MessengerManage live chat and automation in a unified inboxHigh match rate for identifying anonymous visitorsOmniChat system for web, SMS, and Messenger conversationsFirst-party visitor data enrichment and trackingUnified chat + support + bot handoff systemPixel-based identification that works without form submissionsWhite-label and agency features for reselling visitor data

Pricing breakdown

Pricing model: Free Trial, Paid

Frequently asked

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KlaviyoGoHighLevelShopifyZapierHubSpot

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visitor identification, contact enrichment, retargeting, AI outreach, chatbot automation, live chat, customer journey analytics