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Enterprise Layer Intelligence
Categories/Data Analytics/Hotjar
Hotjar

Hotjar

Founded by David Darmanin in 2014

Track website visitor behavior through heatmaps, session recordings, and feedback surveys

Pricing model

Free, Paid

Rating

★ Positive

Time to value

Immediate

You can use Hotjar to see how visitors interact with your website through visual heatmaps, click tracking, and session recordings. It lets you replay user journeys to uncover navigation issues, broken buttons, or confusing layouts. You can collect direct feedback using on-site surveys and feedback widgets to understand user sentiment. The service also monitors technical errors and drop-off points across multi-step conversion funnels. With automated summaries and integrations for team communication, you can analyze digital customer experiences and make data-backed design updates.

What Hotjar does

Record and replay visitor browsing sessionsGenerate click and scroll heatmaps for key web pagesBuild user feedback surveys and collect responsesTrack conversion funnel drop-off rates across multiple pagesLog frontend JavaScript errors affecting visitorsConnect session insights directly to Slack and JiraVisual heatmaps showing user clicks, cursor hovers, and scroll depthSession replay to watch real user visits and identify frictionAttention maps that display genuine visitor engagementJavaScript error monitoring to detect broken site interactionsFunnel analysis to track multi-step conversion drop-offsOn-site surveys and feedback widgets to gather user thoughtsAI summaries of heatmaps and user session recordingsDirect integrations with communication tools like Slack and Jira

Pricing breakdown

Pricing model: Free, Paid

View full pricing page ↗

Frequently asked

SlackSlackJiraJiraUnbounceUnbounceChatGPTChatGPTClaudeClaudeMicrosoft CopilotMicrosoft Copilot

Used by

Anthony Collias

Anthony Collias

Founder @ Stasher

In their stack
Connect
James Farnfield

James Farnfield

CEO @ Shake Content

In their stack
Connect
Mukesh Kumar Balasubramanian

Mukesh Kumar Balasubramanian

Digital Marketing Specialist @ Adzen Digital

In their stack
Neil Patel

Neil Patel

SEO Specialist @ Neil Patel Digital

In their stack
Connect
Rakesh Ray

Rakesh Ray

Startup Founder @ BOCÄ

In their stack
Rinke van Zanden

Rinke van Zanden

In their stack
Simon Squib

Simon Squib

CEO @ HelpBnk

In their stack
Connect
Thea Naree

Thea Naree

Growth Manager @ LocalizeDirect

In their stack

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Hotjar, Contentsquare, heatmaps, session replay, user recordings, website surveys, customer feedback, attention maps, error monitoring, funnel analysis, conversion rate, user experience, click tracking, scroll maps, UX testing, performance monitoring