Confido Health

Founded by Chetan Reddy in 2022

Handle patient phone calls and admin tasks using AI voice agents

Cost

Demo

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Confido Health to automate inbound and outbound patient phone calls, appointment scheduling, payment collections, and care gap outreach using AI voice agents. The agents integrate with your EHR and practice management systems, update records automatically, and handle tasks like pre-op instructions, post-discharge follow-ups, and chronic care reminders. Staff only take calls that truly need human attention. It supports 20+ languages and deploys in under 30 days using pre-built templates.

What Confido Health does

Answer incoming patient calls and resolve scheduling requests automaticallyMake outbound calls for payment collection follow-upsUpdate appointment records in EHR after each patient interactionSend post-discharge check-in calls with medication reminders and FAQsPull at-risk patient lists from EHR and schedule preventive care visitsRoute calls that need human intervention to the correct staff extensionRecord and store call transcripts for staff review and quality analysisDeploy customized AI call workflows tailored to specific practice needsAI voice agents handle both inbound and outbound patient calls 24/7Automatically updates EHR and practice management systems after callsPre-built expert-approved templates that go live in under 30 daysSupports more than 20 languages and accentsHandles appointment scheduling, rescheduling, and cancellations via call and voicemailFollows up with patients post-discharge to reduce missed care transitionsIdentifies at-risk patients from EHR data and proactively schedules screeningsRoutes complex or emergency calls to the right human staff member automatically

Tutorials & Demos

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