Confido Health

Founded by Chetan Reddy in 2022

Automate healthcare administrative workflows including patient scheduling, insurance verification, and billing calls

Pricing model

Demo

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Confido Health to handle routine administrative tasks across medical and dental practices. It answers phone calls, text messages, and emails from patients in over twenty languages to book or reschedule appointments. The system verifies insurance coverage, tracks prior authorizations, coordinates patient referrals, and collects open balances. It also reads incoming faxes, updates electronic health records, routes refill requests to pharmacies, and directs urgent medical issues to on-call providers. This reduces administrative busywork so clinical and front-desk staff can focus entirely on patient care.

What Confido Health does

Schedule patient appointments across multiple clinic locationsVerify patient insurance eligibility and coverage detailsSend automated appointment confirmations and reminder textsReactivate lapsed patients through conversational outreachSubmit and track prior authorization requestsProcess incoming faxes and attach records to patient filesCollect outstanding patient balances over the phoneAutomates appointment booking, rescheduling, and cancellations across multiple channelsCommunicates with patients via phone calls, SMS text, and email in over 20 languagesVerifies patient insurance coverage and eligibility before scheduled visitsTracks prior authorizations and submits required payer documentationReaches out to overdue and lapsed patients to schedule routine careProcesses inbound faxes and files extracted records directly into electronic health recordsHandles patient billing inquiries and calls patients to collect outstanding balances

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

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