RingCentral

Founded by Vlad Shmunis in 1999

Make business calls, send messages, and run meetings with AI agents

Cost

Demo

Rating

★ Mixed Reviews

Time to value

Moderate Setup (1-3 hours)

You can use RingCentral to run your business phone system, contact center, and meetings in one place. It includes AI agents that answer calls 24/7, route customers, take notes, and analyze conversations. You can set up an AI receptionist that handles FAQs and books appointments, deploy virtual assistants that help agents during live calls, and get detailed analytics on every customer interaction. It works across voice, SMS, chat, and video.

What RingCentral does

Set up an AI receptionist to answer and route inbound calls automaticallyBuild a custom AI voice agent using a drag-and-drop no-code interfaceTranscribe and summarize every call in real timeCreate automated SMS follow-up sequences after missed or completed callsGenerate performance scorecards for contact center agents based on call recordingsView live dashboards showing call volume, wait times, and customer satisfaction scoresDeploy a virtual assistant that suggests answers to agents during customer chatsIntegrate call data with CRM systems like Salesforce to log interactions automaticallyAI Receptionist that answers calls 24/7, routes callers, and books appointments without human interventionNo-code builder to create custom AI voice agents using natural language promptsReal-time call transcription, translation, and note-taking during live conversationsAI-powered scorecards that automatically evaluate agent performance on every callOmnichannel contact center covering voice, SMS, chat, and social in one inboxConversation analytics dashboard that surfaces trends, wins, and gaps across all interactionsPre-built AI agent accelerators for healthcare to launch quickly without starting from scratch99.999% uptime availability across 100+ countries