You can use Clientbook to manage customer relationships and sales outreach for luxury retail stores. The app centralizes customer details, purchase histories, and custom wish lists so sales associates can offer personal shopping recommendations. You can send individual or bulk text messages and web chats directly to shoppers. Clientbook automates scheduled follow-ups, event reminders, and post-purchase check-ins to keep buyers engaged. Store managers can also review team performance metrics, track sales attributed to outreach, and gather store reviews from satisfied clients.
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