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Enterprise Layer Intelligence
Categories/Product Management/UserTesting
UserTesting

UserTesting

Founded 2007

Get video feedback from real users on products

Pricing model

Paid

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use UserTesting to watch real people interact with your websites, mobile apps, and early product designs. The system lets you set up specific tasks, ask targeted questions, and recruit participants from a global audience based on exact criteria. You receive video recordings showing user screens and spoken reactions as people test your concepts or live experiences. Your team can identify where visitors get confused, check messaging clarity, evaluate prototypes before writing code, and share video clips across departments to make confident product decisions.

What UserTesting does

Recruit participants using targeted demographic screening questionsRun unmoderated usability tests on web prototypesReview session recordings of user interactionsClip and share video highlights with product stakeholdersAnalyze user comments and sentiment across tasksHost moderated live research interviews with customersTrack task completion rates on digital interfacesAccess a vetted participant panel across 34 countriesRecord screen activity, audio narration, and facial expressionsGenerate automatic transcripts and highlight key themesTest digital prototypes, live websites, and mobile applicationsTarget custom demographic criteria with screener questionsCreate and share video highlight reels of user strugglesMeasure task success rates and time on task

Pricing breakdown

Pricing model: Paid

Frequently asked

FigmaFigmaSlackSlackJiraJira

Used by

Eleonore Hajek

Eleonore Hajek

Product Manager @ Credit Karma

In their stack

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UserTesting, UX Testing, usability testing, customer feedback, user research, video interviews, prototype testing, user sentiment, participant recruitment, website testing, app testing, remote testing, customer experience, product discovery, design validation, concept testing