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Enterprise Layer Intelligence
Categories/Email Marketing/Insider
Insider

Insider

Founded by Hande Cilingir in 2012

Deliver personalized customer journeys across email, web, SMS, and WhatsApp messaging channels

Pricing model

Demo, Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Insider One to connect customer data from multiple touchpoints into unified profiles and coordinate marketing campaigns across different communication channels. The service lets you personalize web experiences, trigger automated emails, send SMS updates, and manage two-way conversations on WhatsApp. You can map out complete user journeys based on behavioral triggers, recommend relevant products via site search, and send rich mobile push notifications. Detailed analytics and reporting track conversion metrics, allowing marketing teams to understand audience behavior and run targeted retention campaigns effectively.

What Insider does

Build automated cross-channel marketing workflowsSegment audience profiles by behavioral criteriaDeliver personalized product recommendations on websitesSend promotional campaigns via SMS and WhatsAppSchedule recurring email marketing newslettersTrigger real-time web push notificationsTrack conversion metrics and campaign performanceUnified customer data aggregation across touchpointsCross-channel customer journey mappingOn-site personalization and dynamic content deliveryInstant product recommendations via site searchTwo-way conversational messaging on WhatsAppAutomated email, SMS, and RCS campaign deliveryMobile app and web push notifications

Pricing breakdown

Pricing model: Book a demo

Frequently asked

WhatsAppWhatsAppSalesforceSalesforce

Used by

Rinke van Zanden

Rinke van Zanden

In their stack

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Insider One, customer data platform, marketing automation, personalization, journey orchestration, SMS marketing, WhatsApp marketing, email marketing, push notifications, customer engagement, behavioral analytics, conversational CX, site search recommendations, cross-channel campaigns, web personalization