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Enterprise Layer Intelligence
Categories/Business Phone & Telephony/Twilio
Twilio

Twilio

Founded by Jeff Lawson in 2008

Send text messages, make voice calls, and dispatch transactional emails using code

Pricing model

Free Trial, Paid

Rating

★ Positive

Time to value

Immediate

You can use Twilio to send text messages, make voice calls, send emails, and build automated communication workflows through developer APIs. It lets you verify user identities with one-time passcodes, set up interactive voice response phone trees, and handle incoming customer support calls. You can also connect conversational virtual assistants to handle live chats or phone conversations with natural pauses and routing. Twilio brings together multiple channels like WhatsApp, SMS, voice, and email into unified communication systems for businesses of all sizes.

What Twilio does

Generate one-time verification passcodes for user loginsSend automated SMS appointment reminders to clientsRoute customer calls to appropriate support teams based on dial inputsSend transactional receipt emails using API callsForward incoming customer messages to central team inboxesLookup carrier and phone number details before sending messagesSend and receive SMS and MMS messages across global telecom networksRoute and manage incoming and outgoing phone calls programmaticallyVerify user phone numbers and emails with multi-factor authentication codesDeploy conversational voice agents that handle live interruptions and routingDispatch transactional and marketing emails at scale via SendGridUnify customer messaging across WhatsApp, SMS, and web chat channelsBuild custom interactive voice response (IVR) phone systems

Pricing breakdown

Pricing model: Free Trial, Paid

Tutorials & Demos

Frequently asked

SendGridSendGridSegmentSegmentWhatsAppWhatsApp

Used by

Fergus McKenzie

Fergus McKenzie

CEO @ 60x

In their stack
Connect
Ghita EL Haitmy

Ghita EL Haitmy

CTO / VP of Engineering @ ELI

In their stack
Connect
Jeshwanth Kumar

Jeshwanth Kumar

Social Media Manager @ saraai

In their stack
Oussama Chicha

Oussama Chicha

CEO @ WeDo Aithing

In their stack
Connect

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Twilio, SMS API, Voice API, SendGrid, WhatsApp API, Verify, Two-Factor Authentication, SIP Trunking, Conversation Relay, IVR, Email API, Customer Engagement, Programmable Messaging, CPaaS, Video API