Resolve

Founded 2014

Automate repetitive IT workflows and incidents across enterprise systems

You can use Resolve to automate repetitive IT support tasks and incident responses across your enterprise infrastructure. It connects directly with your existing service desk, cloud, network, and monitoring tools to execute multi-step remediation steps automatically. By combining reasoning models with fixed workflows, the software investigates alerts, repairs common computer issues, and provisions access without human intervention. IT engineering teams can create custom automated agents to handle tier-one support tickets, manage incident escalations, and maintain clear audit records across complex hybrid IT environments.

What Resolve does

Automate desktop maintenance and self-healing scriptsTrigger multi-system incident remediation workflowsDeflect routine IT helpdesk ticketsProvision user accounts and permissions automaticallyInvestigate monitoring alerts and execute triage playbooksBuild custom AI agents for IT operational proceduresConnect and orchestrate tasks between ServiceNow and cloud servicesPairs AI reasoning with deterministic workflows to prevent hallucinationsIntegrates with over 500 enterprise IT, cloud, and security systemsDeflects incoming IT support tickets by resolving common issues automaticallyBuilds production-ready AI agents using AgentLabAutomates incident response and self-healing actions on desktop environmentsProvides cross-system orchestration across hybrid cloud and on-premise infrastructure