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Enterprise Layer Intelligence
Categories/Sales Enablement/rater8
rater8

rater8

Founded 2014

Collect patient feedback and build online reviews for medical practices

Pricing model

Paid

You can use rater8 to collect patient feedback and improve online ratings for healthcare providers and medical practices. The system sends automated text and email surveys to patients immediately following their clinical appointments. You can direct satisfied patients to leave public reviews on sites like Google, Healthgrades, WebMD, and Vitals while gathering private internal ratings on doctors and staff. Practice administrators can track doctor performance metrics, benchmark patient satisfaction across multiple clinics, and identify operational issues before they harm clinic reputation.

What rater8 does

Send text message surveys after patient appointmentsMonitor online reviews across multiple healthcare review sitesGenerate doctor review widgets for clinic websitesTrack patient satisfaction scores by provider and locationExport patient sentiment reports for clinic leadershipConfigure survey delivery timing and patient contact frequencyAddress dissatisfied patient feedback through private internal alertsAutomated micro-surveys sent via SMS and email after appointmentsAlgorithm that routes happy patients to public review sitesDirect review generation on Google, Healthgrades, WebMD, and VitalsInternal feedback capture for negative experiences before public postingPractice-level and provider-level patient satisfaction reporting dashboardsAutomated integration with major electronic health record and scheduling systemsDoctor profile pages displaying verified patient testimonials

Pricing breakdown

Pricing model: Paid

PlanList price
raVE Lite (per physician) (annual billing)$89 / mo, billed annually
raVE Pro (per physician) (annual billing)$109 / mo, billed annually

Frequently asked

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rater8, patient feedback, healthcare reputation management, doctor reviews, patient satisfaction surveys, medical practice reviews, Google reviews for doctors, Healthgrades, Vitals, WebMD reviews, patient experience, healthcare marketing, micro-surveys, online reputation, clinic reviews, provider ratings