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Enterprise Layer Intelligence
Categories/Sales Enablement/MessageDesk
MessageDesk

MessageDesk

Founded 2018

Send and manage business text messages from existing phone numbers in a shared inbox

Pricing model

Free Trial

You can use MessageDesk to connect your existing business landlines or VoIP numbers and send text messages directly to customers. The shared inbox lets multiple team members view incoming texts, assign conversations, and respond together without passing around personal mobile devices. You can schedule SMS messages in advance, organize threads with custom tags, and set up automated routing rules. It also assists with A2P 10DLC carrier registration to keep your texts compliant. MessageDesk connects with thousands of third-party apps through Zapier to fit into your existing communication setup.

What MessageDesk does

Connect landline and VoIP numbers to send SMSAssign conversations to specific team membersSchedule text messages for future deliveryComplete A2P 10DLC registrationLabel and tag incoming text threadsAutomate message routing to team membersSync customer messages with ZapierKeep existing landline and VoIP phone numbers for business SMSShared team inbox for managing and routing text conversationsAssistance with A2P 10DLC carrier compliance registrationAutomated conversation routing and teammate assignmentsConnect custom Twilio accounts directly to the inboxSchedule text messages to go out at specific timesMobile apps for iOS and Android

Pricing breakdown

Pricing model: Free trial

PlanList price
Team (per user)$39 / mo
Team (per user) (annual billing)$29 / mo, billed annually
Pro (per user)$99 / mo
Pro (per user) (annual billing)$79 / mo, billed annually

Frequently asked

ZapierZapierTwilioTwilio

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MessageDesk, business texting, SMS inbox, shared inbox, VoIP texting, landline texting, A2P 10DLC, team messaging, text scheduling, customer communication, SMS templates, Zapier integration, Twilio integration, text routing, two-way SMS