Founded by Henrik Mattsson in 2013
Conduct remote user interviews and usability tests while capturing automated transcripts and insights
Pricing model
Free Trial
Rating
★ People love it
Time to value
Quick Setup (< 1 hour)
You can use Lookback to conduct moderated interviews and unmoderated usability tests with your target audience. You can invite team members to observe live sessions behind a virtual observation room without disturbing participants. The system records screen interactions, facial expressions, and audio while generating synchronized transcripts with scannable summaries. You can flag key moments with one-click notes, recruit participants via built-in integrations, and ask questions across all your session data to identify recurring user patterns and share timestamped video clips directly with stakeholders.
What Lookback does
Pricing breakdown
Pricing model: Free trial
Frequently asked
SlackWant a tailored answer?
See whether Lookback fits your stack.
Techbible weighs Lookback against what you already pay for, your team shape, and the work that's actually happening. Free to start.
Side by side
Compare Lookback
Search the catalog or pick a similar tool to compare pricing, features, and fit.
Or pick from similar tools
More in Product Management
All tools →airfocus
Manage product roadmaps, prioritize feature backlogs, and track team objectives across organizations
Jira Product Discovery
Prioritize feature requests and build shareable product roadmaps
Pollfish
Create consumer surveys and gather verified market research responses from real people worldwide
SurveySparrow
Create conversational surveys and automatically analyze customer feedback responses
Aha!
Manage product roadmaps from strategy and discovery through delivery
Appcues
Create in-app onboarding guides, surveys, and messages to increase user adoption
AppFollow
Manage app store reviews, track competitor feedback, and monitor store rankings from one inbox
Askpot
Research competitors and analyze market positioning from websites