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Enterprise Layer Intelligence
Categories/Ecommerce/komers.io
komers.io

komers.io

Founded by Hassan Fuad & Nor Fadilah Binti Razak in 2022

Sell products and collect payments directly inside customer chat conversations

You can use Komers to turn customer conversations across messaging apps into completed orders. The service connects channels like WhatsApp, Instagram, and Facebook Messenger into a single shared team inbox. An AI assistant learns your product catalog and store policies to answer buyer questions, build shopping carts, and share checkout links directly inside chats. When conversations require human attention, your team can take over without losing order context. You can also broadcast targeted messages, manage fulfillment updates, and track sales performance across channels.

What komers.io does

Convert chat messages into confirmed store ordersCreate and send payment links directly in chatAutomate replies to common customer inquiriesManage multichannel conversations from a shared inboxBroadcast marketing campaigns to messaging contactsHand off automated conversations to live support agentsTrack order fulfillment and dispatch statusAnswers product and catalog questions inside chat using store dataBuilds shopping carts and sends payment checkout links in conversationsUnifies WhatsApp, Instagram, Messenger, and Telegram into a shared inboxHands off complex buyer inquiries to human staff without losing contextSends automated order confirmation and delivery status notificationsBroadcasts promotional messages to targeted customer segmentsIntegrates with point-of-sale systems and kitchen display systems

Frequently asked

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Komers, conversational commerce, WhatsApp commerce, chat checkout, social selling, shared team inbox, order fulfillment, cart creation, AI sales assistant, Instagram commerce