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Enterprise Layer Intelligence
Categories/Knowledge Management/Kapa AI
Kapa AI

Kapa AI

Founded by Emil Sorensen

Build and deploy search agents connected to your technical documentation and support tickets

Pricing model

Free trial, Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Kapa to index technical documentation, support tickets, manuals, and internal wikis into an automated retrieval engine. It allows engineering and support teams to connect knowledge sources and launch agents across websites, Slack, Discord, or Zendesk. Users can ask complex technical questions and receive accurate answers with citations. You can also connect Kapa as an MCP server to developer environments like Claude Code or Cursor, or query the retrieval API directly to bypass building custom vector search pipelines from scratch.

What Kapa AI does

Connect documentation repositories and ticket systems to an automated indexDeploy a search widget to an API reference or developer siteSet up a deflection form to answer user questions before ticket submissionConfigure an MCP server to query technical knowledge from Claude CodeInstall a bot to resolve questions automatically in Discord and SlackAnalyze query logs to detect missing content in technical guidesConnects and syncs over 50 unstructured knowledge sources including PDFs and ticketsProvides hosted Model Context Protocol (MCP) servers for coding assistantsEmbeds search widgets directly onto developer documentation websitesDeflects incoming support requests by answering queries before tickets are submittedIntegrates with Slack and Discord to answer community questions in real timeDrafts responses for support staff inside Zendesk using past resolved ticketsProvides a direct retrieval API for developers building custom agent workflows

Pricing breakdown

Pricing model: Free trial, Paid

Tutorials & Demos

Frequently asked

SlackSlackDiscordDiscordZendeskZendeskClaudeClaudeCursorCursor

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Kapa, kapa.ai, AI agents, technical documentation, knowledge base, RAG, retrieval API, MCP server, Zendesk bot, Slack bot, documentation search, ticket deflection, developer documentation