Itential

Founded by Chris Wade in 2012

Automate and govern infrastructure operations using AI agents and workflows

Pricing model

Demo

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Itential to build AI agents and automated workflows that manage network and infrastructure operations across your entire tech stack. It connects to 1,000+ systems, tools, and AI models, and runs every action through built-in access controls, approval gates, and audit logging. Teams can automate changes that previously required manual scripting, get real-time visibility into running operations, and let AI agents handle decisions while humans retain oversight and control.

What Itential does

Build AI agents using a visual editor or plain-language promptsConnect existing automation scripts and playbooks to a governed execution layerSet approval gates and blast-radius limits on AI agent actionsMonitor all running workflows and agents in a real-time dashboardGenerate audit evidence for every infrastructure change automaticallyCreate self-service forms so non-engineers can trigger governed network changesIntegrate with LLMs and MCP servers for AI-driven decision-makingRoll back failed changes automatically using pre- and post-validation checksBuild AI reasoning agents visually or with plain-language descriptions via Spec-Driven DevelopmentRun every agent and workflow action through role-based access controls and approval gatesConnect to 1,000+ open source integrations covering network devices, cloud, and AI toolsPause, approve, or override any running agent or workflow in real timeFull audit trail for every action whether triggered by a human, workflow, or AI agentWrap existing Ansible playbooks and Python scripts into governed, reusable servicesTrack infrastructure lifecycle, drift, and compliance in real timeSelf-service portal lets non-engineers request and consume infrastructure services