Isara

Founded by Eddie Zhang & Henry Gasztowtt in 2025

AI-powered analytics that help customer support leaders monitor satisfaction, performance, and root causes.

Cost

Free Trial, Pay As You Go

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Isara to independently monitor your AI customer service agents across all platforms. It analyzes every customer interaction in real-time to detect incorrect responses, unauthorized actions, policy violations, and compliance risks. You can verify what your AI agents actually said versus what your vendor reports, catch problems before customers escalate, and measure real impact on satisfaction and retention. The tool integrates with major platforms like Intercom, Zendesk, and Salesforce to provide continuous quality monitoring and systematic improvement insights.

What Isara does

Connect existing customer service platforms in minutesReview flagged AI interactions and make verification decisionsExport detailed reports on AI agent performance and risksSet up real-time alerts for policy violations or safety issuesAnalyze conversation patterns to identify improvement opportunitiesTrack customer satisfaction trends from actual interactionsCreate systematic feedback loops to refine AI agent behaviorMonitor compliance with industry regulations across all AI responsesAnalyzes every AI customer interaction in real-timeDetects unauthorized actions and compliance violationsIndependent verification separate from vendor dashboardsSurfaces AI hallucinations and incorrect responsesMeasures actual customer satisfaction from conversationsCreates audit trails for all verification decisionsIdentifies at-risk accounts before they churnProvides systematic improvement recommendations

Pricing breakdown

PlanPrice10 seats / yr

Pulse$29.00 / mo$3,480

Core$49.00 / mo$5,880

Growth$99.00 / mo$11,880

Scale$199.00 / mo$23,880

Annual estimates assume continuous billing at the listed list price. Volume discounts typical above 50 seats.

Tutorials & Demos

Frequently asked

Salesforce Jira

&AI

Skilljar by Gainsight

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