Impel AI

Founded by Devin Daly in 2013

Manage car dealership sales, service, and marketing with AI automation

Cost

Demo

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Impel AI to automate customer interactions across the entire automotive dealership lifecycle. It handles lead follow-up, appointment booking, service reminders, and marketing campaigns using AI. You can respond to shoppers 24/7 via chat, automate BDC tasks, run targeted marketing, and track performance across sales and service departments. It works for individual dealers, large dealer groups, OEMs, and specialty vehicle sellers, integrating with existing dealership tech stacks.

What Impel AI does

Respond to inbound leads instantly using AI chat across web and SMSBook showroom and service appointments automatically via conversational AISend personalized follow-up messages after a customer visits the dealershipCreate automated email and SMS marketing sequences for sales and serviceMonitor BDC performance and lead response rates from a central dashboardSync customer data across dealership CRM and DMS systemsGenerate AI-written vehicle listings and descriptions for inventory pagesTrigger service recall or maintenance reminders based on vehicle ownership dataAI chat agent that responds to car shoppers 24/7 without human involvementAutomated appointment booking for sales showrooms and service baysAI-driven service retention messaging to bring customers back for maintenanceMarketing AI that personalizes campaigns based on customer lifecycle stageVehicle merchandising AI that improves vehicle detail pages to increase engagementAI command center dashboard giving managers visibility across all departmentsDomain-trained automotive AI with deep dealership integrationsMulti-rooftop support for enterprise dealer groups with unified reporting