Hyro

Founded by Israel Krush in 2018

Automate healthcare call centers, patient scheduling, and access workflows with AI agents

Pricing model

Demo

Rating

★ People love it

Time to value

Requires Expertise

You can use Hyro to deploy AI agents that handle repetitive healthcare communication tasks — answering calls, scheduling appointments, processing prescription refill requests, and routing patients to the right care. It works across phone, web chat, SMS, and mobile apps. You can connect it to Epic EMR, Salesforce, and other systems. It includes built-in oversight tools to see how AI responses are generated and keep outputs within approved data sources to reduce errors.

What Hyro does

Answer incoming patient calls automatically without staff involvementSchedule, reschedule, or cancel patient appointments via AISend outbound SMS reminders and outreach campaigns to patientsPull patient records from Epic EMR during conversationsRoute calls to appropriate departments or human agentsGenerate reports on call volume, resolution rates, and conversation outcomesRespond to web chat and SMS messages from patients 24/7Deflect repetitive IT support tickets to automated self-serviceVoice and chat AI agents that handle calls without human agentsAutomatic appointment scheduling integrated with Epic EMRPrescription refill requests handled end-to-end via AIPhysician search that matches patients to appropriate care providersOutbound patient engagement campaigns via SMS and callsConversation analytics dashboard showing how responses were generatedConfigurable data source limits to prevent AI hallucinationsWorks across phone, web chat, SMS, and mobile simultaneously