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Enterprise Layer Intelligence
Categories/Social Media Management/Emplifi
Emplifi

Emplifi

Founded by Mark Zablan in 2021

Manage social media publishing, commerce, and customer care from one place

Pricing model

Paid

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Emplifi to run your brand's entire social media operation — publishing and scheduling posts, monitoring mentions and sentiment, managing customer DMs and comments in one inbox, collecting and syndicating product reviews, and turning user-generated content into shoppable product pages. It also handles influencer tracking, social listening across TikTok and Reddit, live video shopping, and CRM case creation from social conversations. Built for enterprise teams managing multiple accounts across many social channels.

What Emplifi does

Publish and schedule posts across multiple social channels at onceMonitor social mentions and flag sentiment shifts in real timeReply to customer DMs and comments from a single unified inboxCollect user-generated photos and videos and attach them to product pagesSyndicate product reviews to retail partners automaticallyGenerate AI-written reply suggestions for customer care agentsBuild and share social media performance dashboardsConvert social conversations into CRM support cases instantlySingle inbox for all social DMs, comments, and reviews across every channelAutomatically collects and places UGC photos and videos on product pages to make them shoppableSyndicates customer reviews across a 600+ retailer networkLive video shopping that connects customers with product experts in real timeAI drafts on-brand reply suggestions based on conversation contextSocial listening that pulls in TikTok, Reddit, and other digital mentions in real timeConverts any social conversation into a CRM support case without copy-pastingAutomated UTM tagging makes every social post traceable in analytics

Pricing breakdown

Pricing model: Paid

PlanList price
Social Marketing Essential$1,249 / mo
Social Marketing Advanced$2,499 / mo

Tutorials & Demos

Frequently asked

SalesforceSalesforceShopifyShopifyInstagramInstagramFacebookFacebookYoutubeYoutubeRedditRedditZendeskZendesk

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Emplifi, social media management, social commerce, social customer care, UGC, user-generated content, ratings and reviews, social listening, influencer marketing, social publishing, community management, sentiment analysis, enterprise social, social media analytics, shoppable content, autonomous CX