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Enterprise Layer Intelligence
Categories/Sales Enablement/Drips
Drips

Drips

Founded 2014

Engage customers through automated two-way text conversations, voicemail, and scheduled calls

You can use Drips to conduct interactive two-way text message conversations and voice outreach at scale. The system sends messages that prompt natural replies from consumers, answering questions and guiding them toward actions like booking appointments, paying bills, or finishing enrollment forms. Built specifically for regulated industries like healthcare, finance, and insurance, it checks every message against compliance rules for HIPAA and TCPA. It also connects directly to your existing CRM and call center dialers to transfer ready prospects directly to live agents.

What Drips does

Send automated two-way SMS messages to customer contact listsSchedule outbound calls when customers confirm their availabilityFilter messaging flows against TCPA and HIPAA regulatory rulesSend billing reminders with links to online payment portalsFollow up on abandoned digital applications and quote requestsConnect contact center dialers with CRM records via APITransfer responsive text leads to live phone agentsAutomated two-way conversational text messaging that adapts to user responsesBuilt-in compliance engine with over 1,000 rules covering HIPAA, TCPA, and FCCAutomated scheduling for outbound phone calls based on customer availabilityVoicemail outreach and callback managementOpen API for connections with contact center dialers and CRMsManaged services team assisting with implementation and campaign setupDynamic reminders for billing, loan refinancing, and enrollment deadlines

Frequently asked

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Drips, Conversational AI, conversational outreach, two-way texting, SMS marketing, outbound messaging, HIPAA compliance, TCPA compliance, patient outreach, insurance retention, student enrollment, call scheduling, voicemail drops, lead follow-up, contact center automation