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Enterprise Layer Intelligence
Categories/Payment Processing/DPDzero
DPDzero

DPDzero

Manage debt recovery and borrower communications for financial institutions through automated channels

Pricing model

Paid

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use DPDzero to automate debt collection for banks, non-banking financial companies, and lending institutions. It connects with your loan management systems to reach delinquent borrowers across automated voice calls, SMS, WhatsApp, and telecallers. The system segments borrowers by repayment risk, orchestrates digital payment reminders, and schedules field visits while maintaining regulatory compliance with debt recovery guidelines. Lenders can track recovery progress, supervise advisor interactions, and reduce delinquency rates across unsecured loans and credit cards using an integrated operational command dashboard.

What DPDzero does

Trigger automated payment reminders across multiple messaging channelsDeploy conversational voice agents to conduct recovery callsAssign delinquent loan accounts to telecalling agentsTrack field agent visits and collect status updates in real timeSegment borrower accounts based on payment behavior and riskMonitor recovery metrics and resolution rates on a unified dashboardAudit collection interactions for regulatory complianceAutomated voice calls in more than eight Indian languagesOutbound dialer with automated advisor prompts and borrower signalsDigital reminders sent through WhatsApp, SMS, RCS, and IVRField collection mobile application with offline mode and location trackingReal-time command center showing borrower touchpoints and agent dispositionsBuilt-in compliance checks following RBI guidelines and TRAI standardsBorrower risk segmentation to assign appropriate recovery workflows

Pricing breakdown

Pricing model: Paid

Tutorials & Demos

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DPDzero, debt collection, loan recovery, voice AI, telecalling, field collections, credit risk, NBFC, banking software, borrower engagement, automated reminders, debt resolution, portfolio management, compliance management, financial services