You can use Cliking to run customer satisfaction surveys via QR code, email, or SMS, then view results in a dashboard showing NPS, CSAT, CES, and per-product ratings. It lets you segment promoters from detractors, send automated emails to unhappy customers, run loyalty campaigns with promo codes or contests, and manage your Google and Facebook reviews in one place. It also covers employee experience surveys and e-reputation management for restaurants, hotels, retail, and industrial companies.
What Cliking does
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