Callab AI

Deploy autonomous voice agents on existing telephony systems with live human supervision

Pricing model

Demo

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Callab AI to deploy autonomous voice and text agents across your existing contact center infrastructure without replacing current systems. It integrates directly with enterprise telephony like Cisco, Avaya, and on-premises PBX setups. The system handles inbound customer support, outbound calls, appointment scheduling, and lead qualification. Supervisors can monitor live conversations in real time, observe confidence and sentiment shifts, and take over calls instantly when complex human judgment is needed. It also logs audit trails, updates CRM records, and turns unstructured call audio into structured operational data.

What Callab AI does

Deploy autonomous voice agents across phone and text channelsConnect voice models to on-premise PBX and telephony hardwareIntervene in active customer phone calls in real timeExtract customer data from voice conversations into CRM systemsTrack caller sentiment and AI confidence levels liveLog complete audit trails of AI interactions and human escalationsSIP-native integration with on-premises PBX and SBC systemsReal-time supervisor monitoring with live human takeoverConfidence scoring and sentiment shift detection during callsZero-loss context transfer during call handoffsAutomatic conversion of unstructured audio into structured recordsAutomated compliance tracking for two-party recording consent and audit trails