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Enterprise Layer Intelligence
Categories/Customer Feedback and Survey/Bettermode
Bettermode

Bettermode

Founded by Mohsen Malayeri in 2018

Build branded customer community portals with forums, Q&A, and knowledge bases

Pricing model

Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Bettermode to create white-label customer communities with discussion forums, Q&A sections, knowledge bases, events, and feature voting boards. It works without coding using drag-and-drop tools. You can connect it to Salesforce, HubSpot, Intercom, and other tools. It tracks member engagement and helps marketing and customer success teams reduce support volume by letting customers help each other find answers and share feedback.

What Bettermode does

Create and customize community pages using drag-and-drop editorSet up discussion forums and Q&A boards for membersConnect the community to CRM tools like Salesforce or HubSpotManage member roles and permissions across community spacesPublish and organize knowledge base articles for self-service supportTrack community engagement metrics and member activityModerate user posts and manage reported contentMigrate existing community members and content from another platformDrag-and-drop layout builder with no coding neededWhite-label community with custom domain and brandingBuilt-in AI assistant for members to find answers quicklyFeature voting and roadmap boards to collect product feedbackAutomated reputation and badge system to reward active membersSOC 2 Type II and GDPR compliant data handlingNative integrations with Salesforce, HubSpot, and IntercomDiscussion forums, Q&A, events, and knowledge base in one place

Pricing breakdown

Pricing model: Paid

PlanList price
Starter$499 / mo
Growth$1,750 / mo

Frequently asked

Salesforce (Native), HubSpot (Native), Zendesk, Intercom, Slack, Zapier, Google Analytics, Full API Access, Zendesk (Native), Intercom (Native), Slack (Native), Zapier (Native), GraphQL API, Webhooks, Jira (Native), Amplitude

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Bettermode, customer community, community forum, branded community, no-code community, discussion forum, knowledge base, customer portal, member engagement, feature voting, customer self-service, Q&A forum, white-label community, SOC 2, community management