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Enterprise Layer Intelligence
Categories/Knowledge Management/Zapnito
Zapnito

Zapnito

Founded 2013

Build branded community hubs for customer education and knowledge sharing

Pricing model

Demo

You can use Zapnito to build branded community portals that educate customers and share knowledge across user lifecycles. It lets you publish articles, videos, and documents alongside community discussions, structured courses, and live events. You can organize members into public, private, or secret rooms, and configure customized groups with distinct permissions. Members can connect through directory profiles, direct messaging, and authoring collaborations. Built-in analytics dashboards track engagement and member activity, while single sign-on keeps company access secure.

What Zapnito does

Publish articles and user documentationOrganize community discussions and question threadsCreate private discussion rooms for select clientsManage member profiles and direct messagesHost virtual events and community webinarsMonitor user engagement and content activity metricsConfigure custom domain settings and brandingSet up single sign-on access controlsCentralized knowledge base for articles, videos, and documentationDiscussion forums, structured courses, and event managementCustom branded domain and tailored layout optionsPublic, private, and secret rooms for targeted user groupsMember directory with profiles, mentions, and private messagingMulti-contributor authoring workflows for expert contributionsAnalytics dashboards tracking individual user and group engagementSingle sign-on and two-factor authentication security

Pricing breakdown

Pricing model: Book a demo

Frequently asked

Zapier (Thousands of apps), Salesforce (via Zapier/API), HubSpot (via Zapier/API), Slack (Notifications), Typeform (Invitations), Stripe (Payments), Single Sign-On (SSO/SAML), REST API & Webhooks

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Zapnito, knowledge management, customer community, knowledge base, customer education, discussion forums, courses, community hub, customer engagement, user directories, private messaging, single sign on, content authoring, B2B community