You can use Widewail to collect, manage, and analyze customer reviews across your automotive dealerships. The tool automatically requests reviews from sales and service customers directly after their visits through DMS triggers. It also manages responses to every review and customer comment. Using customer sentiment analysis and local competitor benchmarking, Widewail identifies process issues, tracks employee service ratings, and flags compliance risks like unauthorized add-ons or pricing discrepancies. Dealership managers can see exact coaching opportunities and compare stores against local market rivals.
What Widewail does
Pricing breakdown
Pricing model: Paid
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