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Enterprise Layer Intelligence
Categories/General Productivity Software/Whatfix
Whatfix

Whatfix

Founded by Khadim Batti in 2014

Guide users through complex applications with interactive walkthroughs and simulated practice sandboxes

Pricing model

Paid

Rating

β˜… Positive

Time to value

> 1 hour

You can use Whatfix to guide employees and customers through complex web, desktop, and mobile applications. It lets you create interactive step-by-step walkthroughs, smart tips, and pop-up alerts without writing code. You can also build clone sandboxes to let workers practice simulated workflows safely before entering live environments. Whatfix tracks user interactions to show where people get stuck, analyzes feature adoption across your organization, and provides an embedded search bar where users can access self-help documentation and resolve their own technical questions directly inside the app.

What Whatfix does

Create interactive step-by-step walkthroughsDeploy contextual smart tips and tooltipsRecord and inspect user session replaysBuild cloned sandbox training environmentsAnalyze task completion times and drop-off pointsEmbed searchable self-help widgets inside applicationsSegment users into behavioral cohortsBuild interactive walkthroughs and smart tips without writing codeCreate cloned sandbox environments to simulate real software trainingProvide searchable self-help menus directly inside web and desktop appsTrack user clicks and completion rates through automatic event captureGenerate interactive AI roleplay exercises for staff practiceRecord and replay user sessions to see where workflows failTurn text prompts into interactive guides using generative AI

Pricing breakdown

Pricing model: Paid

Frequently asked

OracleOracleSalesforceSalesforce

Used by

Xavier Molina

Xavier Molina

Project Manager @ Makersclub.team

In their stack
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Whatfix, digital adoption, in-app guidance, walkthroughs, user onboarding, interactive tutorials, software training, sandbox simulation, session replay, self-help widget, feature adoption, change management, product analytics, workflow guidance, task lists