You can use TruVideo to record and send video updates directly to customers during service and inspection workflows. Technicians and service advisors capture vehicle or equipment issues on camera, transcribe details, and text the clips to clients for instant review. The system includes background noise cancellation to keep audio clear in busy workshops, automated text translation across multiple languages, and real-time sentiment analysis to highlight urgent replies. It also features a voice assistant that answers customer calls, answers basic questions, and books appointments around the clock.
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