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Enterprise Layer Intelligence
Categories/Sales Enablement/TextChat
TextChat

TextChat

Founded 2020

Chat with website visitors directly through SMS text messaging

Pricing model

Demo

You can use TextChat to connect directly with website visitors via two-way text messaging. When visitors initiate a conversation on your website widget, questions route straight to your mobile phone or shared team dashboard. You can answer inquiries immediately through SMS without keeping visitors waiting in a browser window. The service lets you capture visitor phone numbers automatically, follow up with prospective leads, assign conversations to teammates, and organize customer interactions without requiring users to download additional mobile apps or stay on your site.

What TextChat does

Install the text chat widget on your websiteReceive visitor messages as incoming SMS textsRespond to customer inquiries from your smartphoneExport captured lead phone numbers to your contact listConfigure automated greeting and off-hours text messagesAssign visitor conversations to available team membersRoute live website chat messages directly to SMSCapture visitor phone numbers automatically during conversationsReply to incoming visitor questions from a mobile device or desktop inboxSet custom business hours and automated away responsesAssign incoming text conversations to specific team membersMaintain ongoing SMS conversations after visitors leave your website

Pricing breakdown

Pricing model: Book a demo

Frequently asked

Zapier, Slack, Google Calendar, HubSpot (via Zapier), Salesforce (via Zapier), Webhooks

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TextChat, live chat, SMS chat, website text messaging, customer support, lead capture, mobile messaging, text widget, two-way SMS, visitor communication, text inbox, web chat, customer engagement, SMS notifications, lead conversion