You can use Tellagence to analyze unstructured text data like social media posts, consumer surveys, press coverage, and internal feedback. The system groups conversations into broad themes, nuanced stories, and granular clusters to reveal deep context behind customer sentiment. It supports text and emojis across 140 languages while keeping client data isolated without using it for model training. Strategists and marketing teams can explore individual verbatim quotes directly through interactive dashboards or connect the analysis engine directly to existing social listening workflows via API.
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