Superorder

Founded by Raghav Poddar in 2019

Automate restaurant reviews, delivery tracking, and guest feedback

Pricing model

Demo

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Superorder to automate reputation management and track delivery operations for restaurants. The system automatically sends post-dining surveys to guests and directs satisfied diners to leave ratings on Google and Yelp. It writes custom responses to public customer reviews and flags negative experiences for recovery. In addition, Superorder consolidates performance data across delivery apps like DoorDash, UberEats, and Grubhub. It automates financial reconciliation, monitors store outages to restart offline locations, and generates actionable reports to reduce cancellations and improve order accuracy.

What Superorder does

Send automated post-order feedback surveysPublish replies to customer reviews on Yelp and GoogleReconcile third-party delivery payoutsDetect and restart offline delivery storesGenerate restaurant operational scorecards and trend summariesTrack order cancellation patterns and kitchen error ratesAutomated guest surveys sent immediately after dining or orderingDirect routing of satisfied customers to Google and Yelp review profilesOrder-level custom review responses generated across third-party channelsAutomated financial reconciliation across food delivery providersDowntime monitoring that automatically restarts offline delivery storefrontsCross-channel data aggregation across DoorDash, UberEats, and GrubhubPattern recognition to analyze how cancellations affect order volumes

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

DoorDash, UberEats, Grubhub, Postmates, Google, Yelp, Google Business Profile, Toast POS (via API), Square (via API)

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