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Enterprise Layer Intelligence
Categories/Voice AI/SoundHound AI
SoundHound AI

SoundHound AI

Founded by Keyvan Mohajer in 2005

Deploy voice agents to automate customer service, restaurant orders, and in-car interactions

Pricing model

Demo

Rating

★ People love it

Time to value

Requires Expertise

You can use SoundHound AI to build and deploy voice agents across digital apps, phone systems, cars, and physical devices. It allows businesses to automate customer service inquiries, take restaurant food orders over the phone, and handle driver requests inside vehicles. The system understands natural speech in noisy environments, applies customizable rules and guardrails, and routes complex calls to human agents when necessary. It also connects with internal databases to process insurance claims, guide staff through operational tasks, and execute voice-driven commerce transactions.

What SoundHound AI does

Transcribe spoken customer inquiries in real timeMask sensitive personal information during call processingTake restaurant drive-thru orders automaticallyTransfer complex customer requests to live human staffLog and audit automated voice interaction decisionsAnswer recurring customer support phone callsExecute voice commands inside car infotainment systemsContinuous listening in noisy and chaotic environmentsRule-based guardrails at instruction, task, and channel levelsDedicated LLM for detecting and masking personally identifiable informationVoice ordering system tailored for high-volume restaurantsIn-vehicle voice assistant integration for automotive infotainmentAudit logging that tracks and records every agent decisionEmployee assist tools for live operational guidance via voice

Pricing breakdown

Pricing model: Book a demo

Frequently asked

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SoundHound AI, voice agents, voice assistant, conversational voice, speech recognition, restaurant voice ordering, automotive voice AI, customer service automation, OASYS, voice commerce, automated call handling, agentic AI, call center automation, speech to text, natural language understanding