SoundHound AI

Founded by Keyvan Mohajer in 2005

Build voice AI agents that handle customer conversations for enterprises

Cost

Demo

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★ People love it

Time to value

Requires Expertise

You can use SoundHound AI to deploy voice-native AI agents that handle customer service, order taking, and operational tasks across industries. The OASYS system lets you build agents that listen through noisy real-world environments, connect to existing business systems, and handle transactions by voice. You can set guardrails at multiple levels, mask sensitive customer data, and deploy the same agent across phone, in-car, app, or physical locations. Industries like restaurants, healthcare, automotive, and financial services use it to automate high-volume conversations.

What SoundHound AI does

Build voice agents that handle inbound customer calls end-to-endSet guardrails to prevent agents from taking unauthorized actionsMask and protect personally identifiable information in every conversationDeploy the same agent to phone, app, and in-car channels simultaneouslyLog and audit every agent action for compliance and reviewConnect agents to existing CRM and backend systems to resolve requestsTrain agents to handle domain-specific vocabulary like medical or financial termsMonitor agent performance and containment rates across thousands of locationsListens accurately through background noise and chaotic real-world conditionsRule-based guardrails at instruction, task, function, and channel levelBuilt-in PII detection and sensitive data masking using a dedicated LLMDeploy one agent across phone, app, in-car, and physical touchpointsFull audit log of every agent decision with access controlsSupports both cloud and embedded on-device deployments for always-on useCo-management options: self-build, AI-assisted, or fully managed by SoundHoundCommerce ecosystem to turn voice conversations into transactions

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