Social Places

Founded by Not specified in 2013

Manage local business listings, reviews, and social media across multiple store locations

Pricing model

Demo

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Social Places to manage local marketing across multiple store branches and franchises. The service keeps your business hours, contact numbers, and addresses synchronized across mapping networks, search engines, and social media channels. You can monitor and respond to customer reviews from a unified inbox with suggested automated replies, assess brand sentiment, and run local social media posts. It also delivers automated performance reports to stakeholders and works alongside a dedicated management team that handles day-to-day execution for every business location.

What Social Places does

Update business operating hours across all map directories simultaneouslyDraft responses to incoming customer reviews using automated suggestionsAudit store contact information to prevent fraudulent phone numbersGenerate weekly visibility and engagement reports for regional managersMonitor customer sentiment across social media mentions and feedbackPublish local store landing pages with accurate location detailsTrack citation frequency inside conversational search enginesSingle dashboard for managing business listings across search engines and mapsAutomated protection to prevent unauthorized edits to business profile detailsUnified review inbox to view and respond to comments across networksAutomated reply generation to answer customer reviews quicklyCustomer sentiment analysis across social comments and ratingsAutomated scheduled reporting customized for franchise operators and executivesManaged marketing services team that carries out local campaigns