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Enterprise Layer Intelligence
Categories/Business Phone & Telephony/Smith.ai
Smith.ai

Smith.ai

Founded by Justin Maxwell in 2015

Answer business phone calls and schedule customer appointments

Pricing model

Free Tier, Paid

Rating

โ˜… People love it

Time to value

Quick Setup (< 1 hour)

You can use Smith.ai to handle inbound phone calls, qualify incoming leads, and book appointments directly on your calendar around the clock. The service pairs automated call answering with live North American virtual receptionists to ensure someone answers every customer inquiry. Receptionists follow customized intake scripts tailored to your specific industry or practice area, collect required matter details, and process upfront payments or consultation fees. Call summaries, recordings, and lead data automatically synchronize directly into your connected CRM or practice management systems.

What Smith.ai does

Answer inbound phone calls 24 hours a dayScreen callers based on custom qualification criteriaSchedule consultations directly onto team calendarsProcess consultation fee payments over the phoneSend follow-up text messages and retainer agreementsSync call summaries and contact records to CRMsRoute urgent caller requests to staff via warm transfers24/7 call answering with automated agents and live North American receptionistsAutomated lead screening and intake workflows customized by practice areaLive appointment scheduling directly on company calendars during callsInstant call transfers for high-priority or urgent incoming inquiriesBilingual caller support in both English and SpanishAutomatic spam call detection and blocking of solicitor callsCall recording, complete transcript generation, and automated call summariesCredit card payment and consultation fee collection on active calls

Pricing breakdown

Pricing model: Free tier, Paid

PlanList price
FreeFree
Pro$150 / mo
Enterprise$500 / mo

Tutorials & Demos

Frequently asked

LOISLOISLawmaticsLawmaticsMyCaseMyCasePracticePantherPracticePantherHubSpotHubSpotSalesforceSalesforceServiceTitanServiceTitan

Used by

Fergus McKenzie

Fergus McKenzie

CEO @ 60x

In their stack
Connect
Geneva Tuala

Geneva Tuala

In their stack
Ghita El Haitmy

Ghita El Haitmy

Software Engineer @ Eli

In their stack
Connect
Ghita EL Haitmy

Ghita EL Haitmy

CTO / VP of Engineering @ ELI

In their stack
Connect
J__Navarro

J__Navarro

SEO Specialist @ NavarroMD

In their stack
Said

Said

IT Manager / IT Admin

In their stack

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Smith.ai, AI receptionist, virtual receptionist, call answering, lead qualification, appointment scheduling, legal intake, CRM integration, phone intake, bilingual answering, spam call blocking, live transfer, consultation booking, 24/7 answering service, legal tech