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Enterprise Layer Intelligence
Categories/Healthcare & Life Sciences/Service Insight
Service Insight

Service Insight

Founded 2020

Track laboratory assets, schedule maintenance work orders, and monitor environmental conditions in real time

Pricing model

Free Tier, Paid

You can use Service Insight to oversee laboratory assets, maintenance workflows, and environmental conditions across multiple facilities. The system provides a searchable registry for equipment, tracks consumables room by room, and handles calibration schedules with due-date reminders. You can organize preventive maintenance tasks using visual Kanban boards and record full repair histories for audits. Additionally, it connects to wireless environmental sensors to monitor temperature, humidity, carbon dioxide, and equipment utilization continuously, ensuring research integrity and compliance with 21 CFR Part 11 standards.

What Service Insight does

Register laboratory equipment with custom tagsAssign preventive maintenance work orders on Kanban boardsRecord equipment calibration history and vendor certificatesSet up alerts for cold storage temperature excursionsTrack consumable stock levels room by roomReserve lab instruments on a shared team calendarGenerate audit logs with electronic signature validationCentralized asset registry with custom tagging and issue ticketingPreventive and corrective maintenance work orders displayed on Kanban boardsCalibration scheduling with automated history logs and vendor trackingWireless LoRaWAN environmental monitoring for temperature, humidity, and CO2Interactive 3D digital twin visualizing site status and equipment heat mapsAsset tracking room-by-room for consumables and instrumentsCompliance validation with electronic signatures and 21 CFR Part 11 audit trailsShared equipment calendar for scheduling runs, calibrations, and maintenance

Pricing breakdown

Pricing model: Free tier, Paid

PlanList price
ManageFree
Monitor (per monitored asset) (annual billing)$395 / mo, billed annually
Enterprise (paid yearly)$17,000 / yr total

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Service Insight, lab asset management, CMMS, calibration tracking, environmental monitoring, LoRaWAN sensors, biotech operations, pharma facilities, digital twin, equipment maintenance, work order management, cold storage monitoring, 21 CFR Part 11, lab operations