You can use Sendbird to add real-time messaging, voice calling, and video chat directly into your web and mobile applications. It offers ready-to-use software development kits and server application interfaces so your engineering team does not have to build backend chat infrastructure from scratch. The service also includes automated conversational concierges that interact with users, answer questions, and remember customer context across interactions. You can monitor conversation logs, manage user interactions, send targeted notifications, and connect directly with existing customer relationship databases.
What Sendbird does
Pricing breakdown
Pricing model: Free tier, Paid
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