RxWare - Business Process Automation Tool

RxWare

RxWare

Founded by Yishai Knobel in 2013

Move patients from written prescription to first medication fill faster

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You can use RxWare to reduce patient dropout between prescription and first fill for specialty and rare disease drugs. It connects data across hubs, EHRs, and CRMs to give pharma brand teams real-time visibility into where patients are stalling. The system sends automated SMS, email, and mobile messages to patients for copay enrollment, consent capture, and refill reminders. AI agents coordinate actions across providers, hubs, and brand teams, and HIPAA-compliant dashboards show the full patient access journey from script to therapy start.

What RxWare does

Connect and normalize data from hubs, EHRs, and CRMsSend automated copay enrollment messages to patients via SMS or emailCapture patient consents through automated outreach workflowsMonitor patient dropout points in real time across the access journeyTrigger AI agent actions when a patient stalls at a specific stepGenerate real-time dashboards showing prescription-to-fill conversionDeploy MLR-approved patient communication campaignsTrack refill adherence and send automated reminders to patientsReal-time dashboard showing where each patient is in the access processAutomated copay card delivery in under 90 secondsAI agents that trigger the right action at the right point in the patient journeyConsent capture workflows with automated outreachHIPAA, TCPA, and GDPR compliant SMS and email patient messagingData normalization across fragmented hub, EHR, and CRM systemsMLR-approved communication templates ready to deployProactive dropout detection before patients are lost

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EHR systems, CRM systems, Hub systems

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