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Enterprise Layer Intelligence
Categories/Sales Enablement/ReviewTrackers
ReviewTrackers

ReviewTrackers

Founded by Chris Newton in 2012

Monitor online reviews and manage business listings across multiple websites

Pricing model

Demo, Paid

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use ReviewTrackers to track customer feedback across several review sites and keep business listings accurate. The application centralizes reviews from sites like Google and Facebook into a single dashboard, allowing teams to route complaints quickly to the right staff members. It also provides tools to automate review requests from customers, display review widgets on websites, analyze competitor performance, and detect recurring trends or compliance issues hidden in customer comments to guide operational decisions.

What ReviewTrackers does

Monitor customer reviews from Google and Facebook in real timeSend automated review collection requests to recent customersEmbed social proof widgets directly onto marketing webpagesUpdate store hours and business listing details across online directoriesRoute customer complaints to specific staff members for fast responseAnalyze sentiment trends across customer ratings and reviewsBenchmark branch review performance against industry competitorsCentralized review monitoring across major websitesAutomated customer review request generationLocal business listing management and synchronizationWebsite widgets to showcase verified customer reviewsCompetitive performance benchmarking and market analysisAutomated alerts and routing for customer feedback issuesFeedback trend detection to identify compliance violations

Pricing breakdown

Pricing model: Book a demo

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ReviewTrackers, online reputation management, review monitoring, customer feedback, review generation, local SEO, local listings management, customer experience, review widgets, competitor analysis, business listings, sentiment analysis, compliance monitoring