Return Signals

Founded by Ilya Valmianski

AI customer support that proactively engages high-value users

Cost

Demo

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Signals to automatically send personalized text messages to customers after they purchase, receive, or experience your products. The AI agent initiates natural conversations via SMS to check on product satisfaction, handle exchanges, collect feedback, cross-sell related items, upsell subscriptions, and build lasting relationships. It integrates with your e-commerce platform to trigger messages at the right moments and can escalate complex issues to human support when needed.

What Return Signals does

Send automated post-purchase check-in messagesProcess size exchanges through text conversationsRecommend related products with purchase linksCollect and route customer feedback to product teamsEscalate complex support issues to human agentsTrack engagement rates and conversation outcomesSchedule follow-up messages for important datesIntegrate with e-commerce platforms for order dataAchieves 61% customer engagement rates via SMSAutomatically triggers conversations after product deliveryHandles size exchanges directly through text messagesCross-sells related products with direct purchase linksEscalates complex issues to human support agentsIntegrates with commerce platforms for order dataCollects product feedback and sizing insightsRemembers important dates like birthdays for follow-up