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Enterprise Layer Intelligence
Categories/Knowledge Management/Question Base
Question Base

Question Base

Founded 2022

Answer team questions directly in Slack using company documentation and past discussions

Pricing model

Paid

You can use Question Base to answer repetitive team questions automatically inside Slack. The tool connects to your company knowledge sources like Notion, Google Drive, and Confluence to pull accurate information in seconds. When employees or clients ask questions in public channels or Slack Connect, the assistant drafts answers or replies directly. It also identifies new questions and captures expert responses from chat threads to keep internal documentation up to date. This reduces interruptions for specialists and helps teams find needed details without manual searching.

What Question Base does

Connect company documentation repositories to SlackConfigure tone of voice and custom answering instructionsApprove drafted responses in Slack Connect channelsSave important Slack discussion threads to the knowledge baseMonitor resolution rates and time saved metricsReview unhelpful or unrated answers to refine knowledgeAutomatically responds to repeated questions in Slack channelsPulls answers directly from Notion, Confluence, and Google DriveDrafts suggested responses in Slack Connect customer channelsCaptures answers from chat threads to update documentationCustomizes voice tone and response instructions for internal guidelinesTracks automation rates and resolution time metrics

Pricing breakdown

Pricing model: Paid

PlanList price
Proof of Concept$1,000 one-time
Annual Pro (paid yearly)$6,000 / yr total
Annual Pro (per user) (annual billing)$5 / mo, billed annually
Enterprise+ (paid yearly)$20,000 / yr total
Enterprise+ (per user) (annual billing)$15 / mo, billed annually

Frequently asked

SlackSlackGoogle DriveGoogle DriveNotionNotionSalesforceSalesforce

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Question Base, Slack bot, knowledge management, internal FAQ, documentation search, automated answers, Slack Connect support, Notion integration, Confluence integration, Google Drive integration, company wiki, repetitive questions, ticket deflection, support automation, knowledge sharing