Prosper AI

Founded by Xavier de Gracia & Josep Marc Mingot in 2023

Automate patient scheduling, benefits verification, and billing calls for medical practices

Pricing model

Paid

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Prosper AI to automate phone calls between medical clinics, patients, and insurance payers. The voice agents handle 24/7 inbound appointment scheduling, rescheduling, and cancellations directly in your electronic health record. They also answer patient billing questions, collect outstanding balances over the phone, and run re-engagement campaigns. Behind the scenes, the agents call insurance companies to verify patient benefits, check prior authorization statuses, and track down denied claims, cutting down hold times and manual phone tasks for clinic staff.

What Prosper AI does

Schedule patient appointments in the electronic health recordVerify insurance benefits by calling payers directlyTrack status of pending prior authorizationsCollect patient balance payments over the phoneSend appointment reminders via phone and textInquire about unpaid or denied insurance claimsProcess incoming patient referral faxesAnswers inbound patient calls 24/7 to schedule or cancel appointments directly in the EHRCalls insurance payers directly and navigates phone trees to verify patient coverageInitiates and monitors prior authorization requests with payer portals and phone repsAnswers patient billing questions and collects outstanding payments during callsConducts outbound calls and SMS campaigns to re-engage lapsed patientsExtracts information from referral faxes and contacts patients to book visitsFollows up on unpaid insurance claims past 30 days and requests resubmission for denials

Pricing breakdown

Pricing model: Paid

Tutorials & Demos

Frequently asked

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