Prosper AI

Founded by Xavier de Gracia & Josep Marc Mingot in 2023

Handle patient scheduling, benefits verification, and billing via AI voice agents

Cost

Paid

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Prosper AI to automate phone calls across the entire patient journey using AI voice agents. It handles inbound and outbound calls for appointment scheduling, insurance benefits verification, patient billing questions, payment collection, prior authorizations, and claim follow-ups. The agents read from and write to your EHR or practice management system, call payers directly when electronic checks fail, and operate 24/7 without staff involvement. It replaces scheduling, benefits, and billing vendor workflows in one system.

What Prosper AI does

Book and reschedule patient appointments across providers and locations around the clockCall insurance payers to verify patient benefits and update coverage details in the EHRCollect patient payments over the phone and post them automatically to patient recordsFollow up on outstanding claims by calling payers and retrieving claim statusInitiate and track prior authorization requests with insurance companiesSend automated re-engagement calls and texts to patients overdue for annual visitsAnswer patient billing questions by pulling statement details from the practice management systemReview every agent call automatically for accuracy and compliance without manual auditingAI voice agents call insurance payers directly, wait on hold, and speak with reps when electronic eligibility checks failHandles scheduling, benefits verification, and billing all in one conversation without transferring callers to menusReads from and writes to EHR and practice management systems automatically with no manual data entryAutomatically fills cancelled appointment slots from a waitlist without staff involvementHandles patient balance calls and collects payment via phone, SMS, or email in PCI-compliant mannerEvery call is automatically reviewed by AI for accuracy, compliance, and quality without manual auditsDeploys in approximately 3 weeks with a dedicated AI agent manager configuring workflowsHandles prior authorization initiation and follow-up by calling payers, tracking status, and logging results in EHR