You can use PixieBrix to monitor customer support agent actions inside web browsers and enforce compliance policies in real time. It deploys as a lightweight browser extension to give operations teams visibility into every refund, edit, and clipboard action across web applications. You can set granular rules that warn or block agents from violating policies, prevent unauthorized discounts or fraud, mask sensitive payment data, and audit internal activities. PixieBrix also lets you customize web interfaces and automate repetitive steps to improve team speed and accuracy.
What PixieBrix does
Pricing breakdown
Pricing model: Free tier, Paid
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