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Enterprise Layer Intelligence
Categories/Healthcare & Life Sciences/PetDesk
PetDesk

PetDesk

Founded 2013

Manage veterinary appointments, two-way client messaging, reminders, and patient records efficiently

You can use PetDesk to handle client communications, appointment bookings, and administrative tasks for veterinary clinics. It connects with your practice management software to send automated appointment reminders by text message and process online bookings. Clients can use a dedicated mobile app to schedule visits, request prescription refills, and review pet health history. Veterinary staff can conduct two-way messaging, collect pre-appointment deposits, transcribe clinical notes using voice transcription, and run custom marketing campaigns to keep pet owners engaged and reduce clinic no-shows.

What PetDesk does

Schedule patient veterinary appointments onlineSend automated SMS appointment remindersCollect digital intake forms prior to visitsTranscribe SOAP notes during clinical examinationsCollect pre-appointment service depositsProcess medication refill requests via mobile applicationSend mass updates and notices to clinic clientsAutomated appointment reminder texts and emailsTwo-way SMS messaging with pet ownersOnline appointment booking synced with practice management systemsPet parent mobile app for scheduling and refill requestsVoice-to-text SOAP note transcriptionPre-appointment deposit collection to reduce missed visitsIntegrated phone system connected to patient files

Frequently asked

Idexx Cornerstone, Avimark, ImproMed, ezyVet, Covetrus Pulse, Shepherd, Vetspire, Digitail

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PetDesk, veterinary software, appointment scheduling, automated reminders, two-way texting, veterinary PIMS integration, online booking, pet parent app, SOAP notes, veterinary marketing, client retention, clinic management, digital forms, prescription refill requests, deposit collection