PCMI

Founded 2012

Manage warranty contracts, process claims, and track payments for automotive dealerships and lenders

Pricing model

Demo

You can use PCMI to oversee warranty administration, vehicle service contracts, and finance products across automotive dealerships, third-party administrators, and lenders. The system automates routine claims processing, validates coverage details, calculates cancellations, and handles customer refunds. You can manage policy lifecycles from initial sales and rating to final payout distribution. It also provides audit tracking and compliance verification for regulatory reporting, helping administrative teams organize high volumes of contracts, resolve warranty claims faster, and maintain clear records across their entire dealer network.

What PCMI does

Verify policy coverage terms for incoming repair claimsCalculate contract cancellation fees and consumer refund balancesIssue payments directly to repair facilities and dealershipsGenerate compliance reports for insurance regulatorsRoute warranty claims to specialized adjusters based on cost thresholdsSearch historical policy documentation and claim filesAutomated routine claim adjudications based on predefined rulesContract lifecycle tracking from dealer point-of-sale to expirationDigital product rating and presentation menus for specialty finance itemsAutomated calculation and processing of policy cancellations and refundsSelf-service portal for lenders, dealers, and customers to submit claimsRegulatory compliance auditing and reporting toolsNatural language search to query historical contract records