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Enterprise Layer Intelligence
Categories/Agentic Process Automation/Pallet
Pallet

Pallet

Founded by Dawson Whitfield in 2020

Automate routine supply chain operations and logistics workflows across multiple communication channels

Pricing model

Free

Rating

★ People love it

Time to value

Immediate

You can use Pallet to automate routine supply chain and logistics operations from quote to cash. The software deploys custom agents that handle touchless order entry, shipment execution, appointment scheduling, customs documentation, and carrier coverage. It connects to your existing communication surfaces like email, phone systems, web portals, EDI, and remote desktops without requiring extensive custom development. Pallet stores your standard operating procedures in a central memory system to maintain organizational context and validate actions through automated testing before going into live production.

What Pallet does

Extract order details from incoming emails and PDFsGenerate freight quotes based on carrier rulesSchedule dock appointments for freight carriersSubmit customs clearance documents to trade portalsReconcile shipping invoices against contract ratesSend automated delivery status notifications to clientsRecord warehouse material issues in inventory databasesCaptures order details automatically from emails, forms, and documentsExecutes freight shipments and coordinates carrier coverage across channelsPrepares and files customs documentation without manual data rekeyingConnects with legacy systems through remote desktop and web browser automationStores standard operating procedures and exception rules in an institutional knowledge baseRuns thousands of pre-deployment simulations to verify agent performanceHandles inbound and outbound phone conversations alongside written channels

Pricing breakdown

Pricing model: Free

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Pallet, supply chain management, logistics automation, AI agents, order entry automation, freight forwarding, carrier tracking, warehouse operations, shipment execution, customs filing, Atlas, EDI processing, freight audit, supply chain intelligence, logistics software