OpenCall.ai (YC W24)

Founded 2022

Answer patient phone calls, schedule appointments, and verify insurance automatically

Pricing model

Paid

You can use OpenCall AI to automate patient communications across voice calls and text messages for medical and dental practices. The system answers inbound phone calls, checks patient insurance eligibility in real time, and books appointments directly into your electronic health records. When patients have urgent medical questions or complex billing disputes, it transfers the conversation to your staff alongside written transcripts. It also handles outbound tasks like appointment reminders, no-show follow-ups, and balance collection without requiring manual front-desk effort.

What OpenCall.ai (YC W24) does

Schedule patient appointments across multiple providers and locationsVerify patient insurance coverage and benefits before visitsSend automated phone reminders and text follow-ups for upcoming visitsTransfer complex inquiries to front desk staff with live call transcriptsSync appointment details and medical notes into electronic health recordsFollow up with patients after appointments to check recovery statusCollect outstanding balances and set up automated payment schedulesAnswers incoming patient phone calls and text messages around the clockVerifies insurance coverage and patient eligibility directly in your records systemBooks, reschedules, and cancels appointments inside connected electronic health record systemsEscalates complex, sensitive, or emergency calls to human staff with call transcriptsAutomates outbound reminders, recall notifications, and no-show recovery communicationsHandles patient payment collection and billing balance inquiries automatically

Pricing breakdown

Pricing model: Paid

PlanList price

Voice AI (per location)$450 / mo

Voice + SMS (per location)$650 / mo

Frequently asked

Dolphin

Gmail

Google calendar

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