You can use Onify to build custom digital self-service portals for citizens, employees, and customers without replacing existing backend software. It connects disparate internal databases and applications using APIs, automation scripts, and robotic process automation. The system indexes your organization's records with built-in search so users can quickly find cases, permits, and documents. You can design automated workflows with BPMN diagrams to route tasks and approvals. It also provides role-based access to keep municipal services, IT requests, and order management organized in one interface.
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