Krista

Founded 2021

Automate complex enterprise workflows across people, internal databases, and digital communication channels

You can use Krista to automate cross-system business processes by connecting your employees, existing applications, and digital agents together. It lets you build workflows that extract data from incoming documents, classify incoming customer emails, and answer inquiries across chat or voice. The system remembers company rules, tracks multi-day processes, and routes complex exceptions to human team members with built-in permissions. It also includes zero-trust security controls, complete audit logging, confidence scoring for automated actions, and simulation environments to test new automations safely before deployment.

What Krista does

Extract data from uploaded PDF documentsClassify incoming customer support emails by intentRoute approvals to employees based on role permissionsRun workflow simulations in a draft test environmentGenerate automated email responses based on company policiesAudit user activity and decision logs across enterprise systemsOrchestrates multi-day stateful workflows across humans, systems, and AIRoutes tasks dynamically to staff based on roles and permissionsProvides confidence scoring to decide between automatic execution and human reviewExtracts structured data from unstructured business documentsClassifies and routes incoming support and operational emailsMaintains complete audit logs for every system action and decisionOffers simulation environments to test changes before pushing live